“Bumpin’ up against people and their beliefs”: Narratives of student affairs administrators creating change for LGBTQ students in the South.

Despite recent improvements for the lesbian/gay/bisexual/transgender/queer (LGBTQ) students in higher education, marginalizing policies and climates for members of that community are still very present on our campuses. This narrative qualitative study, guided by the tempered radicals framework, explores how student affairs administrator in the southern United States have worked to effect change for LGBTQ student populations on their campuses. Grassroots activism by faculty, staff, and administrators can provide powerful mechanisms for change within higher education. Participants were interviewed to gain in-depth narratives of their experiences working within higher-education institutions to improve the college policies and practices toward LGBTQ students. Overall, participants shared inspiring and frustrating stories of how they worked to navigate institutional bureaucracies to create inclusive campus environments. (PsycINFO Database Record (c) 2018 APA, all rights reserved)